We currently have 2 opportunities to join a well known Government commission providing natural disaster insurance for residential property. These are fixed contract roles based in Hamilton that offer a great chance to develop professionally and build your C.V.
Customer Service Consultant:
As part of the Customer Solutions team based in Hamilton, the Customer Service Consultant is responsible for providing individual, personal claim support and service face to face with customers.
Skills/Requirements:
- -Proven experience in customer services
- -Excellent verbal and written communication skills.
- -High level of computer literacy, preferably working with a large case management type system.
- -Fluent in spoken and written English
- -Proven ability to work effectively under pressure
- -Proven experience in meeting and delivering results with challenging targets
- -Working as part of a cohesive team, being willing to assist others, share knowledge and to accept assistance/ knowledge sharing from others
- -A professional dress standard
If you are intersted in getting all the details and perhaps applying click this link - http://ow.ly/HOc130222xG
Claims Advisor:
The purpose of this position is to support the Claims Administration Team by assisting with the processing of claims information. This role will involve the use of a number of different information management systems and there are number of checks that this role will need to perform to meet our obligations under the EQC Act 1993.
Skills/Requirements:
- -Flexibility to work in a changing and dynamic environment
- -Ability to analyse information and draw meaningful conclusions
- -Able to thrive in an environment that is undergoing constant change on a daily basis.
- -Strong communication skills, both verbal and written
- -Able to understand and apply EQC policies and procedures
- -The ability to learn new systems and processes quickly
- -Capable of using a number of communication skills with a wide range of people
- -The ability to empathise with people and their situation
- -Self-motivated to keep up to date with current information
- -Energy, drive and enthusiasm
If you are intersted in getting all the details and perhaps applying click this link
